Learning about GitHub Support

You can contact GitHub Support for help troubleshooting issues you encounter while using GitHub.

GitHub Premium Support is a paid, supplemental support offering for GitHub Enterprise customers.

Special Events Support is an optional support offering for GitHub Enterprise customers who need dedicated assistance during critical events.

Copilot in GitHub Support can help you by providing answers to a wide range of questions about GitHub's products and features.

Support tickets are assigned a priority based on the circumstances of the issue and impact to you and your team.

Understand what GitHub Support can and cannot do during a security incident, and find resources to investigate and respond.

When you encounter issues using an app in GitHub Marketplace, you can contact the support team for the app.